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Terms of Service
Last updated: April 25, 2026  ·  Effective immediately

1. Acceptance of Terms

By accessing or using Criticality Engine ("the Service"), available at criticalityengine.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

The Service is operated by Diego Luis Tentor, an individual acting as a sole proprietor under Argentine law ("we," "us," or "our").

2. Description of Service

Criticality Engine is a computational platform for material screening based on percolation theory and critical phenomena. The Service provides screening tools, curve generation, and export capabilities for scientific and engineering applications.

The Service is provided "as is" and is intended for informational and research purposes. Results should be validated experimentally before use in production applications.

3. Eligibility

The Service is available to users of all ages. Users under the age of 13 must have parental or guardian consent to create an account. Users between 13 and 18 years of age represent that they have parental consent to use the Service.

4. Account Registration

To access certain features, you must create an account. You agree to:

5. Subscription Plans and Billing

The Service offers a free plan and paid subscription plans (Pro and Team). Paid plans are billed monthly through PayPal.

6. Refund Policy

We offer refunds within 15 days of the initial purchase or renewal charge, provided the request is made in good faith. To request a refund, contact us at admin@criticalityengine.com with your account email and the reason for the request.

Refunds are processed through PayPal and may take 3–5 business days to appear. Refunds are not available for accounts that have been suspended due to violation of these Terms.

7. Acceptable Use

You agree not to:

8. Intellectual Property

All content, algorithms, interfaces, and methods provided through the Service are the exclusive property of Diego Luis Tentor. The Service is protected by copyright and applicable intellectual property laws.

Your use of the Service does not grant you any ownership rights. Results and exports generated by the Service may be used for your own research and business purposes, but may not be resold or redistributed as a standalone product.

9. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, express or implied. We do not warrant that results will be accurate, complete, or suitable for any particular application. Scientific results must be validated independently before use in production or commercial contexts.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Diego Luis Tentor shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to loss of data, loss of profits, or damages resulting from reliance on screening results.

11. Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms. Upon termination, your right to use the Service ceases immediately. Paid subscriptions will be refunded on a pro-rated basis in cases of termination by us without cause.

12. Governing Law

These Terms are governed by the laws of the Republic of Argentina. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Argentina.

13. Changes to Terms

We may update these Terms at any time. Changes will be effective upon posting to the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.

14. Contact

Legal inquiries & support
admin@criticalityengine.com
Privacy Policy
Last updated: April 25, 2026  ·  Effective immediately

1. Introduction

This Privacy Policy describes how Criticality Engine (criticalityengine.com), operated by Diego Luis Tentor, collects, uses, and protects your personal information when you use the Service.

By using the Service, you consent to the practices described in this policy.

2. Information We Collect

Account information: When you register, we collect your name, email address, and password (stored as a secure hash).

Usage data: We collect information about how you use the Service, including systems screened, parameters used, and run history (for Pro and Team plans).

Technical data: We collect IP addresses, browser type, and session information for security and authentication purposes.

Payment data: Payments are processed by PayPal. We do not store credit card numbers. We receive confirmation of payment status and your PayPal email address.

Page visits: We log anonymous page view data (IP, browser, referrer) to understand usage patterns. No tracking cookies from third parties are used.

3. How We Use Your Information

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Storage and Security

Your data is stored on servers hosted by Ferozo (Argentina). We implement industry-standard security measures including:

While we take reasonable precautions, no system is completely secure. We cannot guarantee absolute security of your data.

5. Data Retention

6. Third-Party Services

We use the following third-party services:

7. Cookies and Local Storage

We use the following browser storage:

We do not use advertising cookies or third-party tracking pixels.

8. Children's Privacy

The Service is available to users of all ages. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child under 13 has provided us with personal information without consent, please contact us and we will delete it promptly.

9. Your Rights

You have the right to:

To exercise these rights, contact us at admin@criticalityengine.com.

10. International Users

The Service is operated from Argentina. If you access the Service from outside Argentina, your data may be transferred to and processed in Argentina. By using the Service, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify registered users of significant changes by email. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact

Privacy inquiries
admin@criticalityengine.com